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Privacy Policy


iXtronics is aware of the importance of personal data, such as names, addresses, and e-mail addresses, which can reveal the identities of website visitors. You can access most pages on the iXtronics website without having to provide any personal data.

The responsible party within the meaning of the law (hereinafter referred to as “Operator”) is:

iXtronics GmbH
Im Dörener Feld 3
33100 Paderborn
Deutschland
Tel.: +49 5251 41785-0
Fax: +49 5251 41785-29
E-mail: info@ixtronics.com

The data protection supervisor for iXtronics GmbH can be contacted as follows:

privacy@ixtronics.com
Tel.: +49 5251 41785-12


General Information on Data Processing



Scope of the Processed Personal Data

For each visit of our website, we collect and use only the data listed under ‘Providing the Website and Creating Log Files’ Furthermore, we process personal user data only if this is required to provide a functioning website as well as our content and services. Personal user data is regularly collected and used only after the user explicitly agrees to this. An exception applies if it is not possible for factual reasons to obtain agreement and if processing of the data is permitted by legal regulations.


Legal Basis for Processing Personal Data

When we obtain agreement for the processing of personal data from the data subject, Art. 6 Section 1 point (a) of the EU General Data Protection Regulation (GDPR) is the legal basis for the processing of the personal data.

When personal data is processed to fulfill the duties of a contract to which the data subject is a party, Art. 6 Section 1 point (b) of the GDPR legally applies. This also applies to processing processes that are required to implement pre-contractual measures.

If personal data is processed to comply with legal obligations that our company is subject to, Art. 6 Section 1 point (c) of the GDPR is the legal basis.

If data is processed to protect legitimate interests of our company or a third party, and if these interests are not overridden by the interests, fundamental rights and freedoms of the data subject, Art. 6 Section 1 point (f) of the GDPR is the legal basis for data processing.


Data Deletion and Storage Duration

The personal data of the data subject is deleted and access to it is restricted as soon as the reason for storing the data no longer applies. Data may also be stored if this is required by European or national legislation in regulations, laws or other provisions according to Union law to which the Operator is subject. Access to data is also restricted and data is deleted if a storage duration prescribed by one of the above-mentioned regulations expires, unless a continued storage of the data is required to close a contract or meet contractual obligations.


Providing the Website and Creating Log Files



Description, Purpose, and Scope of Data Processing

With each call of our website, our system automatically captures data and information on the calling computer.

The following data is captured:

  • Information on the browser type and version
  • The operating system
  • The Internet service provider
  • The IP address
  • Date and time of access
  • Websites from which the system accessed our website
  • Websites the system calls from our website


The temporary storage of IP addresses by the system is required to provide the website to the computer accessing it. Therefore, the IP address must be stored for the duration of the session.

The log files contain IP addresses and other data that make it possible to associate them with a user. This can apply if the link to the website from which the user accesses our website, or the link to the website to which the user switches contains personal data.

The data is also stored in the log files of our system. This data is not stored together with other personal user data.

The log files are saved to ensure proper functionality of the website. The data also let us optimize the website and ensure the security of our information technology systems.

To analyze trends, manage our website, track user movement, evaluate demographic information, and compile statistics on the daily number of visitors and daily inquiries about particular files, we also collect technical data including IP addresses. However, these are anonymous and are not linked to personal data.

We save search entries and queries in forms, for example, for statistical purposes or for website administration, but these entries are evaluated without reference to you personally.

Personal data is requested in forms for various purposes, depending on the type of form: for example, to process support inquiries, to sign up for events, or to provide information materials. It is your decision whether to use such a form to contact us.

No other personal data is stored unless you provided it voluntarily, for example, when registering or when completing a questionnaire.

We will not pass on, lease, or sell the data to any third person. In some circumstances, we may use the data on your profession under your company address for advertising purposes.


Legal Basis for Data Processing

The legal basis for the temporary storage of the data and log files is Art. 6 section 1 point (f) of the GDPR.


Duration of Storage

The data is deleted as soon as it is no longer necessary in relation to the purposes for which it was collected. If data is collected to provide the website, this is the case when the session ends.

Data that is stored in log files is deleted after seven days at the latest. Data may be stored for a longer period of time. In this case, the IP addresses of the user PCs are deleted or changed so they can no longer be associated with the calling client.


Objection and Deletion

Data collection is required to provide the website. Storing data to log files is compulsory to operate the website. Therefore, the user cannot object to data collection.


Cookies

iXtronics uses cookies to save and evaluate your data so that we can offer you a tailor-made, personal service. Cookies are small data elements that are stored on your computer's hard drive for future referencing. Please note that cookies help you make better use of our services. Certain areas of some pages may not function correctly if you reject a cookie.

Many websites and servers use cookies. Many cookies contain a cookie ID. A cookie ID is the unique identifier of a cookie. It consists of a string of characters, which makes it possible to associate websites and servers to the Internet browser used to save the cookie. The visited websites and servers are thus able to distinguish the individual browser of the data subject from other browsers that contain different cookies. A specific Internet browser can be recognized and identified via the unique cookie ID.

With cookies, the information and services on our website can be optimized for the user. As stated before, cookies let us recognize the users visiting our website. This recognition makes using our website easier for the users. For example, users visiting a website that uses cookies do not have to enter the logon data with every visit. This is done by the website and the cookie stored on the user’s computer system. Another example the is cookie of a shopping cart in an online shop. The online shop remembers the articles a customer has placed in the cart by using a cookie.

The data subject can block our website from creating cookies at any time with a setting in the Internet browser. This lets users block the use of cookies permanently. In addition, cookies that have already been set can be deleted by using the Internet browser or other software programs. This is possible in all common Internet browsers. If the data subject deactivates cookies in the Internet browser, it might not be possible to use all functions of our website to their full extent.


Description, Purpose, and Scope of Data Processing

We use cookies to make our website more user-friendly. Some elements of our websites require the browser to identify the calling browser after another website was opened.

The following data is stored and transferred in cookies:

  • Language settings
  • Articles in a shopping cart
  • Logon information


The user data that is collected due to technically required cookies are not used to create user profiles.

Our website also uses cookies that let us analyze the browsing behavior of the users.

The following data can be transmitted this way:

  • Entered search terms
  • Search frequency
  • Use of website functions


Analysis cookies are used to enhance the quality of our website and its contents. The analysis cookies let us know how the website is used so we can continuously optimize it.

When users visit our website, they are informed about the use of cookies for analysis purposes and user permission for the processing of data collected in this context is requested. In this context, the data protection regulation is pointed to.


Legal Basis for Data Processing

The legal basis for the processing of personal data when technically required cookies are used is Art. 6 section 1 point (f) of the GDPR.

The legal basis for the processing of personal data when cookies for analysis purposes are used is Art. 6 section 1 point (a) of the GDPR.


Storage Duration, Objection, and Deletion

Cookies are stored on the user computer, which transmits them to our website. Therefore, you, the user, have full control over how cookies are used. You can change the settings of your Internet browser to restrict or deactivate the use of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If you deactivate cookies for our website, it is possible that not all functions of the website are available.


Newsletter



Description, Purpose, and Scope of Data Processing

Newsletters are sent to users who subscribed to them on our website.

Our website lets you subscribe to our newsletter free of charge. When you subscribe to the newsletter, the data you enter in the subscription form is sent to us. The minimum required data is the user’s e-mail address, their last name, first name.

When a user subscribes to the newsletter, the following additional data is collected to prevent a misuse of our services or the e-mail address used and as proof of your consent:

  • IP address of the calling computer
  • Date and time of subscription


When you subscribe to the newsletter, we request your consent to process the data and point to this data protection regulation.

We do not disclose any of the data processed for sending the newsletter to third parties. The data is used exclusively for sending the newsletter.


Legal Basis for Data Processing

Newsletters are sent to users who subscribed to them on our website.

The legal basis for processing the data after the user subscribed to the newsletter and if user consent exists is Art. 6 section 1 point (a) of the GDPR.


Duration of Storage

The data is deleted as soon as it is no longer necessary in relation to the purposes for which it was collected. This means the user’s e-mail address is stored for as long as the newsletter subscription is active.

Other personal data collected for the subscription process are usually deleted after seven days.


Objection and Deletion

The users can unsubscribe from the newsletter at any time. Each newsletter contains a link for this.

This also makes it possible to revoke the consent to data storage given when the user subscribed to the newsletter.


Contact form and E-Mail Contact



Description, Purpose, and Scope of Data Processing

Our website provides a contact form that can be used to contact us electronically. If users use the contact form, the data entered in the form are transferred to us and saved. The following data is transferred and saved:

  • First name
  • Last name
  • Address
  • Phone
  • Fax
  • E-mail
  • Mobile
  • Message


When the message is sent, the following data is saved:

  • The IP address
  • Date and time of subscription


The personal data in the contact form is processed only to process the contact request. If you contact us via e-mail, we also process the data to process the contact request.

Other personal data that is processed during the transfer is used to prevent any misuse of the contact form and to ensure the security of out information technology systems.

When you send the request form, we request your consent to process the data and point to this data protection regulation.

You can also contact us via e-mail. In this case, the personal user data transferred with the e-mail is stored.

No data is forwarded to third parties. The data is used exclusively for processing the conversation.


Legal Basis for Data Processing

The legal basis for processing the data if user consent exists is Art. 6 section 1 point (a) of the GDPR.

The legal basis for processing the data that is transmitted when an e-mail is sent is Art. 6 section 1 point (f) of the GDPR. If the e-mail contact aims at closing a contract, the additional legal basis for processing is Art. 6 section 1 point (b) of the GDPR.


Duration of Storage

The data is deleted as soon as it is no longer necessary in relation to the purposes for which it was collected. For the personal data entered in the contact form and the data transferred via e-mail, this is the case only if the conversation with the user has ended. A conversation has ended if the circumstances indicate that the relevant subject has been clarified.

Other personal data collected when submitting the form or e-mail are deleted after seven days at the latest.


Objection and Deletion

The users can revoke their consent to the processing of the data at any time. If users contact us via e-mail, they can object to the storing of personal data at any time. In this case, the conversation cannot be continued.

All personal data that was stored in relation to the contact request are deleted.


Registration form for the customer login



Description, Purpose, and Scope of Data Processing

Our website provides a registration form that can be used to create an account. If users use the registration form, the data entered in the form are transferred to us and saved. The following data is transferred and saved:

  • First name
  • Last name
  • Tätigkeit
  • Function
  • Company
  • Address
  • Phone
  • Fax
  • Mobile
  • Message
  • E-mail


When the message is sent, the following data is saved:

  • The IP address
  • Date and time of subscription


The personal data in the registration form is processed only to create your account. If you contact us via e-mail, we also process the data to process the registration request.

Other personal data that is processed during the transfer is used to prevent any misuse of the registration form and to ensure the security of out information technology systems.

When you send the request form, we request your consent to process the data and point to this data protection regulation.

You can also contact us via e-mail. In this case, the personal user data transferred with the e-mail is stored.

No data is forwarded to third parties. The data is used exclusively for processing the conversation.


Legal Basis for Data Processing

The legal basis for processing the data if user consent exists is Art. 6 section 1 point (a) of the GDPR.

The legal basis for processing the data that is transmitted when an e-mail is sent is Art. 6 section 1 point (f) of the GDPR. If the e-mail contact aims at closing a contract, the additional legal basis for processing is Art. 6 section 1 point (b) of the GDPR.


Duration of Storage

The data is deleted as soon as it is no longer necessary in relation to the purposes for which it was collected. For the personal data entered in the contact form and the data transferred via e-mail, this is the case only if the conversation with the user has ended. A conversation has ended if the circumstances indicate that the relevant subject has been clarified.

Other personal data collected when submitting the form or e-mail are deleted after seven days at the latest.


Objection and Deletion

The users can revoke their consent to the processing of the data at any time. If users contact us via e-mail, they can object to the storing of personal data at any time. In this case, the conversation cannot be continued.

All personal data that was stored in relation to the contact request are deleted.


Login to the secured area


The Login to the secured area is the Internet portal for iXtronics customers. You can use it to call up additional information on your products, downloading software and manuals, modify your contact data, and so on.

Registration for the secured area is completely voluntary. However, it might be necessary to register in order to use some areas of the iXtronics website such as download software or specific manuals or patches.

iXtronics would like to keep your data up-to-date and correct so that we can give you the best possible service. iXtronics will therefore store your information in a iXtronics database. The information will also be linked to other iXtronics databases, including ones outside of the iXtronics website, if this is necessary in order to fulfill your orders or provide the services you request.

iXtronics will also provide your data to third parties for use, unless this would obviously conflict with your protectable interests. However, advertising materials, e.g., e-mails, will not be sent to any persons who are not customers of iXtronics except to the extent that you request and with your consent, which you can give electronically by stating your e-mail address in the registration form and then sending confirmation via e-mail.

You can withdraw your consent to the above-mentioned use of any or all of your data at any time via e-mail to privacy@ixtronics.com.

When you access the secured area, cookies might also be saved to or read from your computer if you accept cookies via your browser settings (see above for further details on cookies).


Rights of the Data Subjects


If your personal data is processed, you are the “data subject” in the sense of the GDPR and you have the following rights vis-a-vis the Operator. You can enforce your rights by contacting our data protection supervisor with your concern.


Right of Access

Each person affected by the processing of personalized data has the right to obtain from the controller information on which personalized data has been stored and to obtain a copy of the stored data. This service is free of charge.

Data subjects have the right to obtain from the controller confirmation as to whether or not personalized data concerning them are being processed.


Right to Rectification

Data subjects have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning them. Taking into account the purposes of the processing, the data subjects have the right to have incomplete personal data completed, including by means of providing a supplementary statement.


Right to Restriction of Processing

The data subject has the right to obtain from the controller restriction of processing if one of the prerequisites stated in Art. 18 section 1 of the GDPR applies.


Right to Erasure

The data subject has the right to obtain from the controller the erasure of personal data without undue delay if one of the reasons stated in Art 17 section 1 of the GDPR applies.


Right to Data Portability

The data subject has the right to receive the personal data concerning them, which they have provided to a controller, in a structured, commonly used and machine-readable format. The data subject also has the right to transmit this data to another controller without hindrance from the controller to which the personal data has been provided if the processing is based on consent pursuant to Art. 6 section 1 point (a) GDPR or Art. 9 section 2 point (a) GDPR, or if the processing is based on a contract pursuant to Art. 6 section 1 point (b) GDPR and if the processing is carried out by automated means.


Right to Object

The data subject has the right to object, on grounds relating to their particular situation, at any time to the processing of personal data concerning them that is based on Art. 6 section 1 point (e) or (f) GDPR. This also includes profiling based on those provisions.

In case of objection, the controller no longer processes the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject or for the establishment, exercise, or defense of legal claims.

If the controller processes data for direct marketing purposes, the data subject has the right to object at any time to processing of personal data concerning them for such marketing. This includes profiling to the extent that it is related to such direct marketing. If the data subject objects to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes.


Right to Withdrawal of Consent

Data subjects have the right to withdraw their consent to the processing of personal data at any time.

You can withdraw your consent concerning data protection at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.


Right to File Complaint with a Supervisory Authority

Without prejudice to other administrative or judicial remedies, you have the right to file a complaint with a supervisory authority, particularly in the Member State of your residence, your workplace or the place of the alleged violation, if you suspect that the processing of your personal data is in violation of the GDPR.


iXtronics GmbH · Im Dörener Feld 3 · D-33100 Paderborn · Tel.: +49 5251 41785-0 · info@ixtronics.com